North America chief Alan Batey hints at a successor to General Motors' Essential Brand Elements program, which has funneled billions of dollars to dealers since 2010 to update their stores and raise the level of customer service.
from Improv Traffic School Blog http://feedproxy.google.com/~r/improvtrafficschool/~3/6aLQWBkHHtM/gm-hints-at-dealer-bonus-redesign
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